Building you a new Full Fibre Network

Now Live!!

Regular Updates published on our progress

Next Community Meeting

We’d hoped to have a community meeting soon, but the current situation with Social Distancing means this is not possible and is unlikely to be able to take place any time soon.

We are happy to arrange socially distant gateway meetings between you and your near neighbours, just email to setup a date and time.

We’ve also published a list of FAQ which you can find here. We’ll also be calling properties individually and emailing you, to answer any specific questions.

Live Service

 The network is now live which critically means that as we reach individual properties and complete their drop they will be able to go live immediately. Despite increases in usage due to people being confined to home we are not seeing any capacity issues across our networks.

We are currently building a brand new Full Fibre Optic Broadband Network in your area. Initially this include the following Post Codes:

Live Now 

EX16 9AF
EX16 9AF
EX16 9AN
EX16 9AR
EX16 9AS
EX16 9AT
EX16 9AW
EX16 9BX
EX16 9BY
EX16 9BZ
TA4 2BY
TA4 2BZ
TA4 2DA
TA4 2DB
TA4 2DE
TA4 2DF
TA4 2DG
TA4 2DH
TA4 2DJ
TA4 2DL
TA4 2DN
TA4 2DQ
TA4 2DW

TA4 2JQ

Anticipated Live 30Days
TA4 2EY
TA4 2EZ
TA4 2HB
TA4 2HE
TA4 2HF
TA4 2HG
TA4 2HH
TA4 2HQ
TA4 2HX
TA4 2HY
TA4 2JQ
TA4 2QG
TA4 2QH

About to Start Construction 

EX16 9AF

Build Started June 2020

TA42BX
TA42EN
TA42EX
TA42HP
TA42HW
TA42JD
TA42JG
TA42QE
TA42QL

Approved by DCMS for Gigabit Funding, in planning (sign up today)

TA42EH
TA42EJ
TA42EP
TA42EQ
TA42SH
TA42SJ
TA42SN
TA42SQ
TA42SL
TA230LP
TA230LN
TA230LW
TA42HN
TA42EN

We are currently planning coverage for Waterow, Raddington Chipstable

Area Map

But we can & will expand in future. If you are not on this list but are in the nearby area, please get in touch below.

We are due to start the Upton & Huish areas in the next few weeks.

We are based in Exeter and have years of experience connecting rural areas to faster broadband, we also live locally and are known to many local residents already. The network is being built underground using local agricultural groundwork contractors who understand your land and how to lay fibre optic cabling.

This network is being financed using Rural Gigabit Connectivity Vouchers from the Government, plus our own investment but can only be built with your support and engagement.  You can find more information about the Rural Gigabit Vouchers by clicking the logo below. 

 

To expand the network we require demand from the communities.

Benefits of Full Fibre

The proposed network will included Full Fibre Optic cabling directly to your property, with no Openreach or BT Line required. With Full Fibre we can offer packages such as these below examples.

With Fibre Optic, the speed or signal doesn’t decrease with distance, you get what you pay for 24 hours a day / 7 days a week.

Once connected you can replace your copper landline with a Voice service over Fibre – often saving you considerable value on your monthly costs.

To find out more please complete the form below and we will contact you and arrange to meet you.

Other Options

What other options are available?

Currently Connecting Devon & Somerset have no plans in the area and while Gigaclear had been planning on building around Skilgate, Upton and Waterrow, but this contract has been cancelled after falling several years behind schedule.

The government proposed a Universal Service Obligation guaranteeing a 10Mbps basic broadband service from March 2020, but this will be delivered using 4G Wireless from EE and is not comparable to a true Full Fibre connection.

We can only build this network using the Gigabit Voucher Scheme and can only build the area once, so for the scheme to progress we will require pre-order contracts, but we will build and have connections live within 90 days subject to the weather, we only receive funding from the Government when your service is live.

We offer the following service options, and following feedback we have introduced a Home Office Option.

If a Business Voucher is allocated, either a Home or Business grade connection must be ordered for 12 months.

Home Broadband includes a 4 day Service Response Level

Business Broadband includes a Next Day Service Response, apart from Home Office contracts which are a best effort basis.

Business traffic is prioritised over the network with a lower contention rate, Home connections are a shared service.

We are currently looking at a Voice Only option using Fibre to provide a VoIP service for those not wanting broadband, this will not be supported by the Voucher scheme unless a Basic Broadband connection is taken for 12 months, then switched to Fibre Voice Only.

 

 

Using a Rural Gigabit Voucher

With a Rural Gigabit Voucher, there is no connection charge, build charge or activation charge. Which means we will build the fibre directly to your premises and connect you with a WiFi Router. All you pay is the 12 Monthly service charges for your selected tariff.

Free Connection

Free Activation

Free Build Charge

Without a Rural Gigabit Voucher

If you are not eligible for a voucher or the scheme has ended or funding has expired we can still connect you on a commercial basis. Generally this is based on the following charges:

Connection Charge 

Fitting ONT and Router internally

 £250 ex VAT

Activation Charge 

Applies to both New Connections and Reconnections

 £100 ex VAT

Build Charge 

Bespoke to Property for installation of the final duct and fibre from our nearest chamber to your property. This is generally £15-20 per meter ex VAT. This is only charged on the first connection to cover the one offbuild costs.

Average £600-900 ex VAT Residential Connections

Average £2500-4000 ex VAT Business Connections

 

The monthly service charges are the same with or without a voucher.

Basic Broadband

Home Package

40 / 40 Mbps

£40 inc VAT per month

No Connection Charge
40Mbps Download
40Mbps Upload
Unlimited Usage
12 Month Contract
Wireless Router
Optional Phone Service

Basic Home Office

Business Broadband

40 / 40 Mbps

£50 ex VAT per month

No Connection Charge
40Mbps Download
40Mbps Upload
Unlimited Usage
12 Month Contract
Optional Router
Optional Phone Service
Next Day Support

Basic for Work

Business Broadband

50 / 50 Mbps

£85 ex VAT per month

Priority Service
50Mbps Download
50Mbps Upload
Unlimited Usage
12 Month Contract
Managed Service
Optional Router
Optional Phone Service

Home 100

Home Broadband

100 / 50 Mbps

£48 inc VAT per month

No Connection Charge
100Mbps Download
50Mbps Upload
Unlimited Usage
12 Month Contract
Wireless Router
Optional Phone Service

Fibre Voice

Broadband for VOIP

2 / 2 Mbps

£15 inc VAT per month

£150 Connection Fee
2Mbps Download
2Mbps Upload
Unlimited Usage
1 Month Contract
No Router
Excludes VoIP Service
eg SIPGATE

Business 100

Business Broadband

100 / 100 Mbps

£95 ex VAT per month

Priority Service
100Mbps Download
100Mbps Upload
Unlimited Usage
12 Month Contract
Managed Service
Optional Router
Optional Phone Service

Home 300

Home Broadband

300 / 150 Mbps

£65 ex VAT per month

No Connection Charge
300Mbps Download
150Mbps Upload
Unlimited Usage
12 Month Contract
Wireless Router
Optional Phone Service

Business 100

Business Broadband

100 / 100 Mbps

£95 ex VAT per month

Priority Service
100Mbps Download
100Mbps Upload
Unlimited Usage
12 Month Contract
Managed Service
Optional Router
Optional Phone Service

Business 300

Business Broadband

300 / 300 Mbps

£160 ex VAT per month

Priority Service
300Mbps Download
300Mbps Upload
Unlimited Usage
12 Month Contract
Managed Service
Optional Router
Optional Phone Service

Ultrafast

Home Broadband

300 / 300 Mbps

£75 inc VAT per month

No Connection Charge
300Mbps Download
300Mbps Upload
Unlimited Usage
12 Month Contract
Wireless Router
Optional Phone Service

Business 100

Business Broadband

100 / 100 Mbps

£95 ex VAT per month

Priority Service
100Mbps Download
100Mbps Upload
Unlimited Usage
12 Month Contract
Managed Service
Optional Router
Optional Phone Service

Ultrafast for work

Business Broadband

500 / 500 Mbps

£275 ex VAT per month

Priority Service
500Mbps Download
500Mbps Upload
Unlimited Usage
12 Month Contract
Managed Service
Optional Router
Optional Phone Service

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